Frequently Asked Questions

SHIPPING

 

Our products are individually crafted once you order it! We guarantee your order will be processed and crafted within three to seven business days upon receipt of your order.

Once your order has shipped, you will receive the tracking number(s) via email.

 

 

Our shipping is 100% free no matter where you are in the United States!

 

 

Our free shipping takes approximately two to four weeks for ALL items to arrive. Typical transit time generally falls within two weeks, but at most will take four. 

 

 

Once your order has been packaged, you will receive an email with the tracking number(s). This generally takes three to seven business days upon receipt of your order.

 

 

Since we ship factory direct from our suppliers, it's possible your order is coming in more than one package. Don't worry! The rest of your order should still be on its way!

 

If you are in the U.S. and it’s been over five weeks since you placed your order, please let us know by emailing us with your name and order number. We appreciate your patience and we will get back to you as soon as possible to get this resolved!

 

PRODUCT

 

In order to keep our canvas prints prices as low as possible for you, the prints do not come with the frames in the product image. 

 

 

Our Size Guide should help you make the size decision that's best for your space. We always think bigger is better! :)

 

 

On select poster sets, we do offer a bundle discount if you buy the full set in the same size! However, unless there is an option to purchase a set at a discount when selecting the poster type, then you will need to add each poster to your cart to purchase the full set.

For example, if you select the "Poster(s)" drop down box, you'll find "3 pcs set" as an option. This indicates that you can purchase the posters as a set at a discounted price.

 

 

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GENERAL

If you have any other questions, please contact us at info@modernpostersupply.com!